| Issue ID | 1648565 |
| Internal NHTSA # | 11315335 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C63 AMG |
| Model Year | 2017 |
| File date | 09/03/18 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | On march 8, 2018 my vehicle has been involved in an accident. While driving to a meeting the right rear wheel of the vehicle locked up sending the vehicle into a 360-degree spin. All safety features in the vehicle failed. No brakes, no airbags deployed on impact. On or around october 21st of 2018. My vehicle is involved in a second accident. The circumstances of the vehicle are identical. While on my way to a meeting the right rear wheel got locked which sent the car into a 360-degree spin. Brakes, stability control fail, the car accelerated while applying brakes, air bags failed to deplpoy on impact. After the accident i requested mbusa to dispatch a software engineer to have the onboard electronics examined for a possible defect. Mbusa along with the manufacturer are refusing to have an engineer sent. The dealership is engaged in deceitful tactics in their communications with mbusa llc. The dealership has lied multiple times to mbusa stating i am not showing up to prescribed meetings. I have showed on time on the date the meetings with the engineer was supposed to take place and have a witness. On the night of the second accident the vehicle was broken into twice. The dealership staff have changed the right rear tire on the vehicle to make it appear as though it was the tire's fault. The purchase receipt for the tire and the dot numbers do not match the dot number currently on a tire replaced by the staff. Mbusa alleges it is the tires fault without providing any scientific fact based evidemce. A year an a half later the issue is not resolved and everyone is pointing fingers at each other. |
| Vehicle Mileage at Failure | 18000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WEBSTER, NY |
| VIN pattern | 55SWF8GB0HUXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |